At ONeills Brass Rail, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us at 860.464.3203 or don@oneillsbrassrail.com.
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Why do I need to show my I.D. even though everyone knows I’m over 21 years of age?
Although none of our fabulous looking patrons look a day over 18, it is our non-negotiable policy to require all persons entering our premises to possess a valid, government issued identification card. It is essential for us to know who you are in case of an emergency or, should the proper legal authorities request to see your identification during one of their unannounced alcohol-compliancy checks. We REQUIRE that you carry your I.D each and every time you visit O’Neill’s Brass Rail to avoid putting yourself, or us, at risk. Remember, no I.D., no entry.
How can I get access to the outdoor deck during SailFEST to watch the Fireworks?
150 tickets to the 2009 SailFEST Fireworks Extravaganza will be sold in advance. Please visit O’Neill’s frequently to find out when tickets will be sold.
If I get to O’Neill’s early on the night of the Fireworks, can I stay?
Understand that at precisely 8 p.m on the night of the Fireworks, our outdoor, riverfront deck is closed to the public. All visitors are politely asked to vacate the deck so that our previously invited ticket-holders may view the Fireworks show at one of New London’s premier viewing areas.
Don, who is that old lady that works for you on Sunday nights?
After 40 plus years of serving New London’s best customers, Sunday nights at O’Neill’s would NOT be the same without my mom, Josie! If you’ve ever experienced the sharp-tongue of New London’s oldest and one of NL’s most well-known bartenders, you’ve witnessed something rare, indeed. Josie celebrated her 74th birthday on May 4th; and she has no plans on retiring soon! If you really want to see her in action, throw some money in the jukebox and play “Chiquitita” by ABBA. Sit back, enjoy the show, but, please don’t be in a hurry. She’ll get to you eventually.
How can I become a bartender at O’Neill’s?
O’Neill’s requires that all applicants be certified in alcohol awareness and responsibility through the T.I.P.S. or SMART training program. In addition, please note that O’Neill’s does not hire “bartenders” per se. We hire street-savy staff that are capable, eager, and excited about working in a small, full-service bar/restaurant. Responsibilities may also include a host of other things such as door-security, fast-food preparation, serving, cleaning, decorating, sweeping, trash detail, etc.
You serve food?
We sure do! We have a full service kitchen that serves up burgers, fries, onion rings, sandwiches, clam fritters, seafood salad, and many other things. Check us out!